What frustrates owners about modern business?

    23%

    23% of small-business owners named this as the biggest frustration with modern business: lack of personal relationships.

    n = 3,005 small-business owners; US and Canadian rankings · Survey date not recorded · Cherry Data Signals

    Breakdown

    lack of personal relationships23%
    long contracts17%
    legal jargon16%
    online-only customer service15%
    payment delays14%
    too many emails12%
    0%50%100%

    Figures are reproduced as reported in the supplied research summary; rounded totals may differ from 100%, and some breakdowns are partial. The survey field date is not recorded; document modification dates are not field dates. Respondent country and country-specific sample sizes are not explicitly supplied. US and Canadian location rankings do not establish respondent residence. Reported agreement-use categories total 101%.

    Methodology

    Sample
    3,005
    Population
    small-business owners; US and Canadian rankings
    Country
    Not stated
    Fielded
    Not recorded
    Research by
    Cherry Data Signals
    Study
    How Small-Business Owners Judge Trust and Verbal Agreements

    Cite this statistic

    Cherry Data Signals (Not recorded). "What frustrates owners about modern business?" Survey of 3,005 small-business owners; US and Canadian rankings, Not stated. https://cherrysignals.com/statistics/what-frustrates-owners-about-modern-business

    Free to reproduce with attribution to Cherry Data Signals and a link to this page.

    Related statistics

    Need an original statistic for your own story?

    Explore Survey Research

    Research by Cherry Data Signals