Have client expectations accelerated since AI?

    67%

    67% of professionals report that client expectations have quietly accelerated.

    n = 1,732 professionals at US service firms · Fielded 2026 · Cherry Data Signals

    Breakdown

    Client expectations have accelerated67%
    Feel rising pressure to respond faster59%
    Slow responses now stand out more71%
    0%50%100%

    Multiple responses possible; figures do not sum to 100.

    What it means

    Nobody announced the new standard. It arrived through comparison.

    Methodology

    Sample
    1,732
    Population
    professionals at US service firms
    Country
    United States
    Fielded
    2026
    Research by
    Cherry Data Signals
    Study
    AI's quiet takeover of professional services

    Cite this statistic

    Cherry Data Signals (2026). "Have client expectations accelerated since AI?" Survey of 1,732 professionals at US service firms, United States. https://cherrysignals.com/statistics/have-client-expectations-accelerated

    Free to reproduce with attribution to Cherry Data Signals and a link to this page.

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