How many client emails start as AI drafts?
76%
76% of client-facing emails in professional services begin as AI-generated drafts.
n = 1,732 professionals at US service firms · Fielded 2026 · Cherry Data Signals
Covers accounting, legal, consulting, financial advisory, architecture, engineering and real estate.
What it means
Three in four. The client receiving a considered reply from their accountant or lawyer is most often reading something a model wrote first.
Methodology
- Sample
- 1,732
- Population
- professionals at US service firms
- Country
- United States
- Fielded
- 2026
- Research by
- Cherry Data Signals
- Study
- AI's quiet takeover of professional services
Cite this statistic
Cherry Data Signals (2026). "How many client emails start as AI drafts?" Survey of 1,732 professionals at US service firms, United States. https://cherrysignals.com/statistics/how-many-client-emails-start-as-ai-drafts
Free to reproduce with attribution to Cherry Data Signals and a link to this page.
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